Route Package Protection
Everything you need to know about Route Package Protection
What is Route?Route Protect is premium package protection for your online orders.
Route Refunds vs ReordersWhen refunding an item, Route covers the subtotal of the order.
What are Route’s Policies?Issues can be approved no earlier than 5 and no later than 15 days from when it was marked delivered
What if my order never arrives or is stolen?To protect your order against loss or theft, add Route package protection at checkout.
What if my order is damaged?To protect your order against damage that occurred during shipping, add Route Protect (package protection) at checkout.