Route Package Protection

9 articles
Everything you need to know about Route Package Protection
  • What is Route?

    Route Protect is premium package protection for your online orders.
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  • Route Refunds vs Reorders

    When refunding an item, Route covers the subtotal of the order.
  • What are Route’s Policies?

    Issues can be approved no earlier than 5 and no later than 15 days from when it was marked delivered
  • What if my order never arrives or is stolen?

    To protect your order against loss or theft, add Route package protection at checkout.
  • What if my order is damaged?

    To protect your order against damage that occurred during shipping, add Route Protect (package protection) at checkout.