Yes, we offer free shipping on domestic (U.S.) orders over $95.

<p>Yes, we offer free shipping on domestic (U.S.) orders over $95.</p>

Do you offer free shipping?

Your order is processed within 1 to 2 business days (excluding weekends and holidays) after receiving your order confirmation email (and/or SMS). You will receive another notification when your order has shipped.

When will my order ship?

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available. 

If you believe there to be an issue with your order, please contact us via our contact form with your name and order number, and we will look into it for you.

How do I check the status of my order?

If your order hasn't been processed or shipped by our warehouse we will cancel it and issue a refund. To cancel your order message us via our Contact Form.If your order has already been shipped, you can make use of our 30-day return policy and send y

If your order hasn&apos;t been processed or shipped by our warehouse we will cancel it and issue a refund. To cancel your order message us via our Contact Form.If your order has already been shipped, you can make use of our 30-day return policy and send your product(s) back to us for a full refund.

How do I cancel my order?

<p id="isPasted" style="box-sizing: border-box; margin: 0px 0px 11.5px; color: rgb(51, 51, 51); font-family: &quot;Helvetica Neue&quot;, Helvetica, Arial, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">Any item mailed to Canada may be subject to the <a href="https://www.canada.ca/en/services/taxes.html" style="box-sizing: border-box; background-color: transparent; color: rgb(41, 83, 118); text-decoration: underline;">Goods and Services Tax (GST)</a> and/or duty. Unless specifically exempted, you must pay the 5% GST on items you import into Canada by mail. The CBSA calculates any duties owing based on the value of the goods in Canadian funds. The duty rates vary according to the type of goods you are importing and the country from which they came or were made in. Depending on the goods or their value, some other taxes may apply, such as excise duty or excise tax on luxury items.You do not have to pay the GST on the following goods that are imported into Canada by mail:</p><ul style="box-sizing: border-box; margin-top: 0px; margin-bottom: 11.5px; color: rgb(51, 51, 51); font-family: &quot;Helvetica Neue&quot;, Helvetica, Arial, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><li style="box-sizing: border-box;">goods worth CAN$20 or less; and</li><li style="box-sizing: border-box;">gifts from family members or friends who live abroad when the worth is CAN$60 or less.</li></ul><p style="box-sizing: border-box; margin: 0px 0px 11.5px; color: rgb(51, 51, 51); font-family: &quot;Helvetica Neue&quot;, Helvetica, Arial, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">The Government of Canada has entered into agreements with certain provinces to collect the HST at a rate of 13 percent. If you live in a participating province, you will have to pay the HST instead of the GST.</p><table style="width: 100%;"><tbody><tr><td style="width: 33.3333%;"><strong>GST and provincial sales tax (PST)</strong></td><td style="width: 33.3333%;"><strong>HST</strong></td><td style="width: 33.3333%;"><strong>GST only</strong></td></tr><tr><td style="width: 33.3333%;">British Columbia<br></td><td style="width: 33.3333%;">New Brunswick</td><td style="width: 33.3333%;">Alberta</td></tr><tr><td style="width: 33.3333%;">Manitoba</td><td style="width: 33.3333%;">Newfoundland and Labrador</td><td style="width: 33.3333%;">Northwest Territories<br></td></tr><tr><td style="width: 33.3333%;">Quebec</td><td style="width: 33.3333%;">Nova Scotia</td><td style="width: 33.3333%;">Nunavut</td></tr><tr><td style="width: 33.3333%;">Saskatchewan</td><td style="width: 33.3333%;">Ontario</td><td style="width: 33.3333%;">Yukon</td></tr><tr><td style="width: 33.3333%;"><br></td><td style="width: 33.3333%;">Prince Edward Island</td><td style="width: 33.3333%;"><br></td></tr></tbody></table><p><br></p><p>For more information, visit the CBSA&apos;s <a href="https://www.cbsa-asfc.gc.ca/import/postal-postale/dtytx-drttx-eng.html">website</a>.</p>

Is there duty & tax on Canadian shipments?

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Stellar Biotics

Answers to your most frequently asked shipping questions

Shipping Information from Stellar Biotics

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delPRO™ PROBIOTIC

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Ashwagandha KSM-66®

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Bromelain & Papain

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Zinc & Vitamin D3

Brain Immune Gut™ (B.I.G.) Gummy

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Pet Products

How do I return my item(s) for a refund?

Which currencies can I shop in?

Payment information from Stellar Biotics

How do I return item(s) for a refund?

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Do you ship to P.O. boxes?

Returns and Related Information from Stellar Biotics

What is Route?

Route Refunds vs Reorders

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Route Package Protection

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