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Shipping Information from Stellar Biotics

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Answers to your most frequently asked shipping questions

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Do you offer free shipping?

Yes, we offer free shipping on domestic (U.S.) orders over $75.

When will my order ship?

Your order is processed within 1 to 2 business days (excluding weekends and holidays) after receiving your order confirmation email (and/or SMS). You will receive another notification when your order has shipped.

How do I check the status of my order?

order-status

How do I cancel my order?

If your order hasn't been processed or shipped by our warehouse we will cancel it and issue a refund. To cancel your order message us via our Contact Form.If your order has already been shipped, you can make use of our 30-day return policy and send y

Is there duty & tax on Canadian shipments?

canadian-customs