Yes, we offer free shipping on domestic (U.S.) orders over $95.

<p>Yes, we offer free shipping on domestic (U.S.) orders over $95.</p>

Do you offer free shipping?

Your order is processed within 1 to 2 business days (excluding weekends and holidays) after receiving your order confirmation email (and/or SMS). You will receive another notification when your order has shipped.

When will my order ship?

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available. 

If you believe there to be an issue with your order, please contact us via our contact form with your name and order number, and we will look into it for you.

How do I check the status of my order?

If your order hasn't been processed or shipped by our warehouse we will cancel it and issue a refund. To cancel your order message us via our Contact Form.If your order has already been shipped, you can make use of our 30-day return policy and send y

If your order hasn&apos;t been processed or shipped by our warehouse we will cancel it and issue a refund. To cancel your order message us via our Contact Form.If your order has already been shipped, you can make use of our 30-day return policy and send your product(s) back to us for a full refund.

How do I cancel my order?

<p id="isPasted" style="box-sizing: border-box; margin: 0px 0px 11.5px; color: rgb(51, 51, 51); font-family: &quot;Helvetica Neue&quot;, Helvetica, Arial, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">Any item mailed to Canada may be subject to the <a href="https://www.canada.ca/en/services/taxes.html" style="box-sizing: border-box; background-color: transparent; color: rgb(41, 83, 118); text-decoration: underline;">Goods and Services Tax (GST)</a> and/or duty. Unless specifically exempted, you must pay the 5% GST on items you import into Canada by mail. The CBSA calculates any duties owing based on the value of the goods in Canadian funds. The duty rates vary according to the type of goods you are importing and the country from which they came or were made in. Depending on the goods or their value, some other taxes may apply, such as excise duty or excise tax on luxury items.You do not have to pay the GST on the following goods that are imported into Canada by mail:</p><ul style="box-sizing: border-box; margin-top: 0px; margin-bottom: 11.5px; color: rgb(51, 51, 51); font-family: &quot;Helvetica Neue&quot;, Helvetica, Arial, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><li style="box-sizing: border-box;">goods worth CAN$20 or less; and</li><li style="box-sizing: border-box;">gifts from family members or friends who live abroad when the worth is CAN$60 or less.</li></ul><p style="box-sizing: border-box; margin: 0px 0px 11.5px; color: rgb(51, 51, 51); font-family: &quot;Helvetica Neue&quot;, Helvetica, Arial, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">The Government of Canada has entered into agreements with certain provinces to collect the HST at a rate of 13 percent. If you live in a participating province, you will have to pay the HST instead of the GST.</p><table style="width: 100%;"><tbody><tr><td style="width: 33.3333%;"><strong>GST and provincial sales tax (PST)</strong></td><td style="width: 33.3333%;"><strong>HST</strong></td><td style="width: 33.3333%;"><strong>GST only</strong></td></tr><tr><td style="width: 33.3333%;">British Columbia<br></td><td style="width: 33.3333%;">New Brunswick</td><td style="width: 33.3333%;">Alberta</td></tr><tr><td style="width: 33.3333%;">Manitoba</td><td style="width: 33.3333%;">Newfoundland and Labrador</td><td style="width: 33.3333%;">Northwest Territories<br></td></tr><tr><td style="width: 33.3333%;">Quebec</td><td style="width: 33.3333%;">Nova Scotia</td><td style="width: 33.3333%;">Nunavut</td></tr><tr><td style="width: 33.3333%;">Saskatchewan</td><td style="width: 33.3333%;">Ontario</td><td style="width: 33.3333%;">Yukon</td></tr><tr><td style="width: 33.3333%;"><br></td><td style="width: 33.3333%;">Prince Edward Island</td><td style="width: 33.3333%;"><br></td></tr></tbody></table><p><br></p><p>For more information, visit the CBSA&apos;s <a href="https://www.cbsa-asfc.gc.ca/import/postal-postale/dtytx-drttx-eng.html">website</a>.</p>

Is there duty & tax on Canadian shipments?

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Stellar Biotics

Answers to your most frequently asked shipping questions

Shipping Information from Stellar Biotics

What is del-IMMUNE V®?

How does del-IMMUNE V® work?

What is the appropriate dosage for del-IMMUNE V®?

Are there other immune products like del-IMMUNE V®?

Why does this bottle of del-IMMUNE V® smell earthy?

Why take del-IMMUNE V®?

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Can del-IMMUNE V® be taken with other medications?

How quickly does del-IMMUNE V® work?

Is del-IMMUNE V® made in the USA, GMP Certified, Vegan?

Are there any side effects when taking del-IMMUNE V®?

What is the shelf-life for del-IMMUNE V®?

Who should not take del-IMMUNE V®?

Can a person undergoing chemo and/or radiation treatment take del-IMMUNE V®?

Can children take del-IMMUNE V®?

Does del-IMMUNE V® need to be refrigerated?

Can del-IMMUNE V® be given to pets?

Doesn't L. rhamnosus refer to Lactobacillus rhamnosus?

del-IMMUNE V®

What is delPRO™?

Why take delPRO™?

What is the dosage for delPRO™ ?

Should delPRO™ be taken with food?

Should delPRO™ be refrigerated?

Is delPRO™ refrigerated during shipping?

What is the shelf-life for delPRO™?

What is the difference between del-IMMUNE V® and delPRO™?

What differentiates delPRO™ from other probiotics?

What are the probiotic strains in delPRO™?

Can delPRO™ be taken with other medications?

Is delPRO™ Dairy-Free, Gluten-Free, and Soy-Free?

Can children take delPRO™?

My delPRO™ looks pink or orange, does this mean it is spoiled or no longer “active”?

delPRO™ PROBIOTIC

Do the gummies contain gelatin?

Do I take the gummies with food?

How many gummies can I take?

Are these gummies safe for children?

Is it safe for pregnancy or while breastfeeding?

How does Ashwagandha KSM-66® work?

Are there any side effects with Ashwagandha KSM-66®?

Does Ashwagandha KSM-66® have clinical studies?

Ashwagandha KSM-66®

How much del-IMMUNE V® do the gummies contain?

Does the del-IMMUNE V® have the same effects as del-IMMUNE V® DAILY or del-IMMUNE V® DEFENSE?

Should the B.I.G. Gummy replace my del-IMMUNE V® DAILY or del-IMMUNE V® DEFENSE?

What are Bromelain and Papain?

Bromelain & Papain

What type of Vitamin D3 is added to the gummies?

What type of Zinc is used?

Zinc & Vitamin D3

Brain Immune Gut™ (B.I.G.) Gummy

Do the pet products need to be refrigerated?

What is the shelf-life for the pet products?

What are the added benefits of using pet products instead of just del-IMMUNE V®?